Scott Longhofer

Scott Longhofer

Cloud Solutions Professional

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Personal Profile

A Cloud Solutions Professional with twelve years of support and management work experience, specializing in maintaining AWS environments, troubleshooting customer issues, and managing support teams.

Work Experience

Cloud Engineer at Innova Solutions (Contract)

November 2025 - Present

    Delivers advanced incident response and platform support for a large-scale AWS environment hosting hundreds of applications.
    Engineers scalable automation frameworks (Terraform, Ansible, Python) to improve efficiency, reduce manual effort, and support rapid growth.
    Streamlines operational processes to boost reliability, security, and cost optimization.
    Conductes in-depth root cause investigations and implemented preventive measures to eliminate recurring issues.
    Trains development teams on self-service diagnostics, significantly reducing support tickets and resolution times.

Devops Engineer at Infras

March 2025 - November 2025

    Created and maintains Jenkins deployments.
    Created all infrastructure and service deployments.
    Maintained all database infrastructure and user management.
    Created Github repositories and workflows.
    Maintained, deployed and troubleshots all Kubernetes deployments.

Software Engineer at Capital One

August 2021 - March 2025

    Wrote and developed code in Python, Java, and JavaScript.
    Built and designed the architecture, design patterns, reliability, and scaling of new and current systems.
    Improved observability, performance efficiency and resilience of applications.
    Increased performance in shared code base library through code optimization and deduplication of efforts.
    Maintained and wrote deployment packages for AWS infrastructure and applications.

Enterprise Pipeline DevOps Support Engineer at Capital One

September 2020 - August 2021

    Assisted internal developers deploying production code to AWS using Jenkins and Terraform.
    Updated and maintained internal tooling.
    Troubleshot pipeline issues to resolution or escalated appropriately.

Lead Engineer at Booz Allen Hamilton (National Science Foundation)

April 2020 - September 2020

    Designed and provisioned lab AWS environment for use by project’s data scientist at National Science Foundation.
    Converted data scientist’s machine learning model to an AWS lambda serverless format.

Cloud Security Engineer at Costar Group

October 2019 - April 2020

    Secured data and products serving over 35 websites both on premise and in Azure, AWS and GCP.
    Maintained AWS cloud environment IAM policies via Cloudformation and Terraform.
      Administed and maintains DivvyCloud servers, logging and automated remediation.
      Ensured cloud security best practices were met.
      Created and maintained TFS/Azure devops build pipelines.

Product Support Engineer at Divvycloud

September 2018 - September 2019

Built and maintaimed all API documentation. Wrote and edited Python code for production implementation. Provided support for customers’ environments on AWS, GCP and Azure.

Support Enginer II at Mercury Managed Services

July 2018 - September 2018

Responded to help desk tickets, telephone calls, and e-mail and personnel requests for technical support.

Cloud Support Engineer at Amazon Web Services

November 2015 - May 2018

Provided support to customers to integrate and utilize cloud technology offerings, which included SES, CloudFront, S3, Snowball, Storage Gateway, Glacier, and MediaSuite.

Systems Administration / Helpdesk Manager at University of North Texas

May 2013 - November 2015

Managed Mac and Windows imaging solutions, updates, and deployment and provided tier II and III support for helpdesk and IT staff, which included resolving 30 computer issues per week.

Key Skills

  • Python
  • MySQL
  • Docker
  • REST APIs
  • Jenkins
  • CI/CD
  • AWS
  • GCP
  • Azure

Certifications

  • AWS Certified SysOps Administrator - Associate

Education

University of North Texas

Bachelor of Arts (B.A.), Communication Studies

North Central Texas College

Associate of Arts (A.A.)

Activities and Societies: Student Veterans Association.

Github Repos and Websites